FAQ: Canoe Safari

If you have a question we probably have an answer

Who can go on a trip? Do I need to be especially physically fit and young? What is the minimum age?

Anyone in general good health and fitness can go on a trip. That doesn’t mean a man has to be in great shape.
The minimum age of a child for class II / III is 8 years. There is no maximum age, although everyone over the age of 60 should be in good health and consult a doctor in case of doubt. If you are pregnant, we do not recommend participation.

Do I have to know how to swim?

All guests of the Adventure Dalmatia agency must wear our life jackets (PFD – personal floating device). If you fall out of the boat, the PFD is designed to allow you to float face up in the water. Before you get into the boat, our guides will hold a detailed safety interview and show you how to “swim” properly quickly, even if you are not a swimmer. If you follow the safety instructions and procedure, you should be fine.

What is the temperature of the river?

The average temperature of the river is 15-16 ° C. The water flows approximately 8-10 m3 / s.

Do I need experience?

Experience is not required for Class II / III rapids.

What is included in the price?

Basic equipment consists of a boat, oars, helmet, life jacket. Depending on the season, guests can use neoprene shorts or long neoprene suits and neoprene boots. During the summer it is enough to bring a bathing suit and a dry cover.

What should I take with me? Can I bring (sunglasses) with me?

You should bring a bathing suit, a towel, change of clothes after the trip and 0.5L of water. We also suggest sunscreen. Consumption of alcohol before or during the trip is strictly prohibited.
You can bring (sunglasses), but be sure to tie them.

Is food included in the price?

Meals are not included. The trip ends on a meadow with a restaurant where you can stay for lunch. In this case, inform your guide at the beginning of the event or when booking the activity. The price range in the restaurant is 12 € -15 € per person for the standard tourist menu (barbecue).

Can I bring my camera?

If you wear a camera or camcorder, Adventure Dalmatia is not suitable for them. Be sure to store it well in a plastic or waterproof bag. Disposable waterproof cameras are also a good option.
Adventure Dalmatia will not take responsibility for lost items or valuables.

How and when to book?

You can make a reservation online or by phone. Start on our Reservations page and fill out the form. Our staff will respond as soon as possible.
Certain days during the season sell out quickly, so we advise you to contact our office to check availability. Although advance bookings are required to participate in the trip, last minute bookings are welcome a day or two before the trip.

How to get to the river?

We offer organized transfers in both directions every day at the time specified on our website. Morning and afternoon departures are organized during the season.
The duration of the transfer is approximately 45 minutes in one direction.
If you have your own transfer, a parking space is provided at the end point. Transportation between your car and the starting point is free.

Who will be with me on the trip? Can I book as an individual?

Other individuals or groups who booked the same day as you. On average, we send 8 people per guide. You can book individually and we will join you in one of the groups.

Can I book a private trip?

Yes you can. When sending the reservation form, you can emphasize that you want a private tour.
Price and availability depend on the time of year, transfer and number of people.

Does the price include insurance?

Pursuant to the Law on the Provision of Services in Tourism, Article 56, paragraph 3, Adventure Dalmatia is responsible for insuring clients during excursions.

What are the qualifications of a guide?

Our guides are reliable, responsible, experienced and dedicated to creating the best experience. All are qualified in the Croatian Mountain Rescue Service and the International Rafting Federation (IRF). They know the territory and the best ways to behave on the river.

Should I tip my guide?

Guests often wonder if tips are appropriate, and if so, in what amount. If you feel that your guides have done their best and provided a pleasant and safe experience, you can tip the group’s main guides and he will share it with colleagues.

What is the price of the trip and how can I pay?

Prices can be found on our website in the details of each trip. Special prices are given for group trips, multiple trips with our agency and youth groups.
Payment is after the trip in kunas. Once we leave Split there are no ATMs, so make sure you have enough cash with you.

Will the tour be cancelled if it rains?

In case of small rainfall, canyoning tour is usually not cancelled unless extremely bad weather conditions or heavy rainfall.

What happens in case of a sudden thunderstorm?

In case of a sudden thunderstorm and before beginning of the tour, Adventure Dalmatia holds right to cancel or reschedule the tour.
We hold the right to cancel the tour 1 or 2 days before the tour depending on weather conditions.
If the tour has been paid and then cancelled because of weather conditions, refund is 100% of the price.

What happens if river water level arises more than regular?

In case of dam works on the river or hydroplant works it is possible that water level increases and canyoning tours will not be operating. If the tour is paid and cancelled for these reasons, refund is 100% of the price.