FAQ: Full day packages
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What do full day tours include?
Full day tours are usually a combination of 2 activities such as rafting & canyoning, canyoning & tubing, rafting & paintball or canyoning & paintball. On our web page you will find suggestions for full day programs but you can basically choose any combination of activities and we will be happy to provide. No matter the combination, full day programs include 2 activities, lunch or snack, transfer, equipment and instructor.
How long do they last?
Programs usually start with transfer from your accommodation or agreed meeting point in the morning around 9 and last until 6/7 PM because you are doing 2 activities and having lunch or snack in between. Departure time is suggested and can be changed.
Where do they start from?
Pick up and drop off is at your accommodation or agreed meeting point if your accommodation is somewhere where we can not arrive with a van. After we pick you up, we have 45min of driving to the start point (and basically all activities except those that start directly in Split).
Can transfer be organized from other places besides Split?
Yes, it can. You can tell us your address and we will tell you whether we can pick you up there. We usually do pick ups from Kaštela, Split, Podstrana, Stobreč, Makarska, Omiš…
Is there a minimum number of people for these packages?
Yes, there is. These packages are organized for a minimum of 6 participants.
What is minimum age for these programs?
Minimum age of participants on full day programs should be at least 15y.
What is included in price?
Package prices include equipment necessary to perform each activity such as rafts, tubes, paintball markers or alpine equipment (etc.). They also include both way transfer, lunch or snack (depending on chosen activity becuase some places don’t have restaurants), insurance, instructor.
What should I take with me?
For all water activities you should bring swimming suites and dry underwear to change afterwards. Besides, we suggest strong sun protection, plenty of water, comfortable clothes and shoes. For basic and extreme canyoning tours you will also need shoes to use in the river the whole time (or you can rent canyoning shoes from us; they cost 5,30€/pair).
Can we bring our own drinks?
Yes, you can. Please keep in mind that alcohol is highly forbidden during all activities because they require concentration and engagement from your side. Save it for after the tour.
Can we bring our own camera?
Yes you can. We will provide helmet with GoPro front mount (limited in number).
If you are taking camera or video camera, Adventure Dalmatia holds no responsability for these. Make sure you keep it well zipped in a plastic or waterproof bag. Disposable waterproof cameras are also a fun option.
Adventure Dalmatia will not take responsibility for any lost items or valuables.
What happens in case of a rainfall?
In case of a light rainfall, activities will not be cancelled unless extremely bad weather conditions or heavy rainfall. Please keep in mind that weather conditions are not the same on coast e.g. in Split and on the river.
What happens in case of a sudden thunderstorm?
In case of a sudden thunderstorm and before beginning of the tour, Adventure Dalmatia holds right to cancel or reschedule the tour.
We hold the right to cancel the tour 1 or 2 days before the tour depending on weather conditions.
If the tour has been paid and then cancelled because of weather conditions, refund is 100% of the price.
What happens if river water level arises more than regular?
In case of dam works on the river or hydroplant works it is possible that water level increases and water based tours will not be operating. In this case we will reschedule full day activity, reverse activities or refund 100% of the price.
Who else will be doing activities with us?
These packages are usually closed for groups only. That is why have a minimum of 6 people.
Does the price include insurance?
Persuant to the Law on Providing services in Tourism, Article 56, paragraph 3, Adventure Dalmatia is responsible to provide insurance for clients.
What about payment?
Upon reservation, a deposit is required and the amount depends on number of people and activities chosen. This deposit is paid on our bank account.
It usually takes 3-4 working days for the money to become visible on our bank account. As soon as it does, we will send you a voucher ticket that you should have with you and present to your instructor.
The rest of the amount is paid closer to date or upon arrival to the start point.
We do not take credit cards. Payment options are bank transfer and cash.
How should I make a reservation?
You can request a reservation online or over the phone. Start at our Reservations page and fill in the form. Our staff will reply as soon as possible.
Certain days during the season sell out quickly, so we encourage contacting our office to check for availability. While reservations are required in advance to participate on a full day program, last-minute reservations are welcome a day or two before the tour.
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